Engage
One shared inbox for every customer conversation across WhatsApp, email, and web — with a chatbot that answers from the context your operations data already holds.
Outcomes you can put a number on
Every conversation in one inbox — nothing lost in personal phones
The bot resolves the routine; your agents keep the judgment calls
Email sends from your own verified domain — replies land with you
Working inside the loop, not bolted on
Grounded AI chatbot
Answers from your operational truth — orders, stock, shipments — never a generic model guessing. Metered per bot-turn.
Self-improving knowledge
Every resolved conversation sharpens the knowledge base. Support gets faster the longer you run.
Grounded in your tenant’s own data.
Turn on what you need
Core modules are included with every plan; the rest activate instantly from the platform — no migration, no new silo.
Shared inbox
CoreUnified customer conversations in one place.
Channels
WhatsApp, email, and web chat — connected. Email sends from your own verified domain.
AI chatbot
Replies grounded in your data, metered per bot-turn.
Support
Ticketed support and resolution workflows.
Customer context
Profiles and history, tied to your operations data.
Embed widget
A drop-in chat widget for your website.
Developer API
Bot API, keys, and webhooks.
One platform, compounding value
Engage stands alone — and gets stronger with every plane you add, because they share one identity, one data spine, one governance model.
All of it runs on the governed ZAFROI platform — identity, entitlements, audit, included with every product.
Start with Engage today
Adopt capabilities incrementally, starting from an industry template.